Privacy policy
PRIVACY POLICY
Last updated March 2026
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit farra.uk and use our services, or otherwise interact with us. References to ‘Farra.’ ‘we’ ‘us’ and ‘our’ are to Brand Farra Ltd, (company number 16091356) of address below.
This policy is designed to comply with the UK General Data Protection Regulation and the Data Protection Act 2018.
If you have any questions about this policy, please contact us in writing using the details provided below or email us at contact@farra.uk ‘FAO Data Protection Officer’.
Brand Farra Ltd
7 Prowse Place
London
NW1 9PN
2. Information We Collect
We may collect and process the following categories of personal data:
Information You Provide
Name
Email address
Phone number
Postal address
Account login details
Any information you submit through forms or communications
Information Collected Automatically
When you use our website, we may collect:
IP address
Browser type and version
Device information
Pages visited
Date and time of visits
Usage data
Cookies and Tracking Technologies
We may use cookies and similar technologies to improve user experience and analyse site traffic.
3. How We Use Your Information
We use personal data for the following purposes:
To provide and maintain our services
To communicate with you
To respond to enquiries or requests
To process transactions
To improve our website and services
To comply with legal obligations
To prevent fraud or misuse
4. Legal Bases for Processing
Under the UK General Data Protection Regulation, we rely on the following legal bases:
Consent – where you have given clear consent
Contract – processing necessary to perform a contract
Legal obligation – compliance with applicable law
Legitimate interests – improving services and protecting our business
5. Sharing Your Information
We may share personal data with:
Service providers and contractors
Payment processors
Professional advisers
Regulators or authorities where legally required
All third parties are required to respect the security of your personal data and process it in accordance with the law.
6. International Data Transfers
If we transfer your personal data outside the United Kingdom, we ensure appropriate safeguards are in place, such as:
Adequacy regulations
Standard contractual clauses
Other lawful mechanisms under UK data protection law
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. We keep your information on our databases until you ask us to delete it or for as long as it is relevant. This means we may delete it for example if you have not interacted with us for a while.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.
9. Your Data Protection Rights
Under the UK General Data Protection Regulation, you have the following rights:
The right to access your personal data
The right to correct inaccurate data (see note 1. below)
The right to erase your data (“right to be forgotten”)
The right to restrict processing
The right to data portability
The right to object to processing
The right to withdraw consent
To exercise these rights, contact us at: support@farrra.uk
Note 1. please specify what information you believe to be incorrect and what the correct information is. Please note that in all the above instances we may ask you to provide proof of your identity to ensure that you are the owner of the personal information in question. We reserve the right not to comply with the request if we are not satisfied that we have adequate proof of identity.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
10. Newsletter
If you no longer wish to receive marketing communications from us, please use the unsubscribe link at the bottom of the emails.
11. Cookies
Our website may use cookies to enhance user experience.
You can manage or disable cookies through your browser settings.
If applicable, see our Cookie Policy for further information.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
